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Terms of Use

This website is operated by Sparaxis Pty Ltd ABN 44 009 265 105 AFSL 245406 trading as Centrewest Insurance Brokers (Centrewest).

By using this website you acknowledge and agree to these terms and any additional terms, notices and disclaimers which appear on this website, the Centrewest Privacy Policy and Financial Services Guide (referred to collectively as Terms of Use). Centrewest may change these Terms of Use from time to time without notice, your continued use of the website following those changes indicate your acceptance of those changes.

General Advice

The information provided here is general advice only and has been prepared without taking into account your objectives, financial situation or needs. Whilst every care has been taken to ensure the accuracy of the material Centrewest will bear no responsibility or liability for any action taken by any person or organisation on the purported basis of information contained herein. You should consider these, having regard to the appropriateness of this advice, and any relevant Product Disclosure Statement before deciding to acquire, vary or dispose of any insurance product.

Third Party Content and Links 

This website also contains information from, and links to, third party sites. Centrewest makes no warranties or representations regarding the condition or the content of those sites. It is the responsibility of users to make their own decisions about the accuracy, currency, reliability and correctness of the information at those sites. By accessing third party websites and information on them through this site each user waives and releases Centrewest to the full extent permitted by law from any claims relating to the usage of the material made available through third party websites. In no event shall Centrewest be liable for any incident or consequential damages resulting from use of the material.

Information Provided by You 

If provided, Centrewest will collect, use, disclose and handle your personal information in accordance with its Privacy Policy.

Complaints Handling 

Contact us and tell us about your complaint. We will do our best to resolve it quickly.

If your complaint is not satisfactorily resolved within 5 working days, please contact Complaints Manager on 08 9349 7900 or put your complaint in writing and send it to the address noted on this FSG. We will try and resolve your complaint quickly and fairly.

Centrewest is a member of the Australian Financial Complaints Authority (AFCA). If your complaint cannot be resolved to your satisfaction by us, you have the right to refer the matter to the AFCA. The AFCA provides fair and independent financial services complaint resolution that is free to customers.

The AFCA can be contacted at:

Mailing Address GPO Box 3, Melbourne, VIC 3001
Phone 1800 931 678
Email info@afca.org.au
Website  www.afca.org.au

Governing Law

This website has been prepared in accordance with Australian law. This notice and the information in this site are governed by and are to be construed according to the laws applicable in the State of Western Australia and the Commonwealth of Australia. The information may not satisfy the laws of any other country; it is not directed at people in any other country and should not be relied on by people in any country other than Australia. The information in this site is current at the date of publication but may be subject to change.