We are committed to provide outstanding service that meets your expectations.
If you are dissatisfied by the service you have received, contact us, and tell us about your complaint. We will do their best to resolve it quickly.
If your complaint is not satisfactorily resolved within 5 working days, please contact the Complaints Manager on 08 9349 7900 or put your complaint in writing and send it to Centrewest Insurance Brokers, PO BOX 636, Balcatta WA 6914. We will try and resolve your complaint quickly and fairly.
If your complaint cannot be resolved to your satisfaction by us, you can lodge a complaint with AFCA. AFCA provides fair and independent financial services complaint resolution that is free to customers.