Claims Information & Forms
At Centrewest Insurance Brokers we pride ourselves on an excellent claims service with an aim to finalise your claim as efficiently & painlessly as possible.
In the event you have a claim, here are a few handy tips: -
Property Claims:
Report the incident to the Police if you have a burglary or malicious damage claim, & keep the report no. Secure your premises as well as possible. Make a list of stolen or damaged items. If you have proof of purchase or photos of the stolen items, then put these together – you may not need this but if the insurer asks then you will be prepared. Report the claim to Centrewest Insurance Brokers & we will forward a claim form to you. In some cases the insurers have systems in place where it is more efficient for you to deal directly with them; we will instruct you & of course if there are any problems, assist you.
Liability Claims:
Report the claim to Centrewest Insurance Brokers. A claim form will probably be necessary. The insurers may appoint assessors to assist so you will need to have all information with you where possible. Above all else, don’t admit liability as this will effect the ability of the insurer to accept the claim.
Professional Indemnity Claims:
These are claims made contracts (refer to the Glossary). If a third party makes a threat against you for this type of claim, you should immediately report to Centrewest Insurance Brokers & we will in turn probably advise you to report to the insurer. Again, please refrain from admitting liability.
Motor Vehicle Claims:
Report the incident to the Police if you believe it is warranted. Contact Centrewest Insurance Brokers & we will advise you on your insurers recommended repairers. We may suggest you contact the insurer directly as this can often streamline the process. Again don’t admit liability, even if you think you are at fault.
Claims Forms
Below are downloadable copies of claim forms with our more regularly used insurers. If you don’t see the one you need, please let us know & we will ensure you receive the claim form as soon as possible.
Property Claims Forms:
Allianz Property Claim
CGU Property Claim
QBE Household Claim
Motor Vehicle Claims Forms:
Allianz Motor Vehicle Claim
Lumley Motor Vehicle Claim
QBE Motor Vehicle Claim (Non-Theft)
| Insurer | Phone | Website | |
| CGU Insurance Ltd | 1800 025 378 | www.cgu.com.au | |
| Home, Landlords & Motor | 1300 657 083 | ||
| Strata | 1300 362 521 | ||
| Commercial | (08) 9264 2910 | ||
| Allianz Australia Ltd | 1300 858 649 | www.allianz.com.au | |
| Zurich Australian Insurance Ltd | (08) 9261 1599 | www.zurich.com.au | |
| Vero Insurance Ltd | 1300 888 073 | www.vero.com.au | |
| QBE Insurance Australia Ltd | (08) 9213 6333 | www.qbe.com | |
| GIO General Ltd | 13 14 46 | www.gio.com.au | |
| Suncorp Metway Insurance Ltd | 1800 797 554 | www.suncorp.com.au | |
| Calliden Group Ltd | 1300 880 037 | www.calliden.com.au | |
| Lumley Group Ltd | (08) 9220 8200 | www.lumley.com.au | |
